Syed Shahzad Shahid

A dynamic and goal-oriented banker with a winning track record of leading revenue-driven retail-focused business strategies built over innovation across physical and digital banking channels. He is an avid advocate of promoting customer-first culture to drive business growth and believes that the future of Retail Banking beholds a Branch-Lite, Digital-First strategic focus. Being instrumental in architecting business and digital transformation strategies at various large banks in Pakistan, he has extensive experience to build, deliver and lead Digital, Agency & Retail Banking Businesses.

Work Experience:

Shahzad assumed the role of Head- Retail, Digital and Agency Banking for AGB. He brings with him more than 17 years of experience in diversified roles which include Retail, Branchless and Digital Banking. Prior to joining AGB, he served The Bank of Punjab (BOP) as Head Challenger & Digital Bank where he designed a transformational business strategy for the bank to stay ahead of the continuously moving business context & opportunities in the digitally driven world. In BOP, Shahzad has led a dynamic team and successfully achieved implementation of Temenos Digital Banking Platform, which was recognized as the “Fastest Deployment” across MENA region by Temenos.

From 2015 to 2021, Shahzad served as the Head Branchless (Agency) Banking, UBL Omni and Head Cash Management in one of Pakistan’s largest banks United Bank Limited (UBL). He has also served at Allied Bank Limited (ABL) for more than 8 years where he established the bank’s e-Banking division under Commercial & Retail Banking. Diversity of experience yields new perspectives, so Shahzad has also worked for Telecom Industry with Ufone (Pakistan Telecommunication Mobile Ltd) in Corporate Business & Sales.

Shahzad is married to a Dental Surgeon and has two daughters and a son. He is now based in Khartoum, Sudan.